Frequently Asked Questions

Currently, FullStro is optimized for online use. However, we are exploring the development of offline capabilities to enhance our service offerings.

We are in active discussions with Wix and Squarespace to explore potential integrations. Additionally, we're developing our own website builder to further streamline the process, which we plan to introduce in future updates.

FullStro is a comprehensive multichannel shipping software designed for e-commerce businesses. It offers essential shipping features like bulk shipping and automated rules, along with advanced 'Power Features' such as inventory control, automated shipping, and multichannel reporting. These features are tailored to help sellers efficiently scale their operations without the need for multiple additional tools.

FullStro supports a wide range of e-commerce platforms, marketplaces, shipping carriers, and 3PL providers. You can find a complete list of our integrations on our website, fullstro.com.

Absolutely! Our comprehensive documentation includes both written and video guides to help you get started. If you need further assistance, our customer support team is available via live chat or email at [email protected].

FullStro is currently equipped to handle shipping through prominent carriers such as FedEx, allowing for the direct creation of shipping orders within our system. Development for integration with DHL and USPS is currently underway. You can track our progress on the development roadmap in Trello using the following link https://trello.com/b/JF0aj6HF/fullstrocom-roadmap.

FullStro is highly customizable and can be tailored to meet the specific needs of various business types, including niche markets. It is particularly effective for businesses operating multiple stores or channels.

How does FullStro benefit e-commerce businesses?

Yes, FullStro's inventory management system includes a dashboard that highlights low-stock items and allows you to set custom stock alerts.

An inventory management system is crucial for efficiently managing stock levels and supplies. FullStro offers modern features that enhance business operations by providing detailed insights into orders, deliveries, and sales.

Customers can track their orders using the shipping label provided by the selected shipping carrier.

At this time, FullStro does not directly support rerouting shipments in transit. The ability to reroute packages is dependent on the policies and capabilities of the shipping carrier being used. Some carriers offer a reroute option, but may charge additional fees, have restrictions, or do not guarantee successful rerouting. Enabling in-transit rerouting requires building complex integrations with carrier systems that are subject to change as regulations and carrier policies evolve. Given the logistical challenges and carrier dependencies, we are still exploring the scenarios and feasibility of reliably supporting in-transit shipment rerouting within FullStro. Our priority is providing a seamless experience for the core shipment workflows our customers depend on. As we continue developing FullStro's shipping capabilities, we will evaluate where in-transit rerouting makes sense to invest in versus other enhancements that may benefit more users. Please feel free to provide any feedback on your shipment rerouting needs, or reach out to our support team if you have a specific rerouting request to discuss options.

Can FullStro manage financial accounts and statuses?

Yes, our inventory management software allows for tracking across multiple locations.

We are currently assessing the feasibility of managing notifications and supply chain disruptions, which involve various external third-party factors beyond our control. Please feel free to reach out to our support team if you have a specific notifications request to discuss options.

While FullStro currently doesn't offer direct integration with QuickBooks for inventory management, we are open to feature requests. You can email us at [email protected] to discuss potential integrations.

At the moment, we don't have a definite plan for integrating Magento with Adobe Commerce, but we will consider it based on user input. You can track our progress on the development roadmap in Trello using the following link https://trello.com/b/JF0aj6HF/fullstrocom-roadmap.

To link Shopify, you'll need an Admin API key from your Shopify admin dashboard. We're updating our documentation to include detailed steps for obtaining this key.

We anticipate completing Amazon integration by Q3 of 2024, including tracking for both FBA and FBM inventory.

FullStro is designed to handle complex inventory and shipping scenarios. While we currently don't integrate with Royal Mail, we recommend setting up a demo account to explore FullStro's capabilities in relation to your specific needs. For further assistance, feel free to contact us.

We continuously gather customer feedback to prioritize new features and integrations. ShippyPro is on our radar, and we'll explore its integration based on customer demand.

We do not offer a white-label option at this time.

Add-on pricing is available in the Add-on module after signing up. Estimated prices are $8 monthly, $80 yearly, and $200 for a lifetime deal per add-on.

Team members may infer that FullStro was purchased through AppSumo due to the lifetime deal and code stacking feature.

Yes, FullStro can operate independently of third-party channel integrations like Shopify or WooCommerce.

Yes, FullStro can be connected to POS systems for seamless operation in pop-up store settings.

We plan to integrate with UK-specific services such as Square, Evri, and Royal Mail. If you have additional suggestions, please let us know.

FullStro does not impose limits on SKUs or orders.

Add-on integrations refer to third-party services that can be integrated with FullStro, such as marketplace, shipping, and payment integrations.

We haven't planned for Activepieces integration yet, but we're open to considering it based on user interest.

We are currently developing webhook support and will provide updates soon.

We plan to start integrating Shopee and Lazada APIs after May 2024.

Importing AliExpress listings is not currently supported, but it's under consideration for future updates

Yes, FullStro supports the B2B Import/Export business model and allows for the creation of custom measurement units, making it suitable for tracking commodities and products.

FullStro supports RTL languages, including Arabic, to facilitate business operations in the Arabicspeaking countries in the Middle East and Africa. Additionally, it also caters to non-RTL languages such as English, French, German, Spanish, Polish, Dutch, Hindi, Bangla, Japanese, and Mandarin. We welcome feedback on language translations and are ready to make any required changes.

Yes, FullStro can effectively manage inventories across multiple warehouses worldwide.

We are planning to introduce options for extending warehouse limits through add-ons, which will be available soon.

While we currently don't have plans for KonnectzIT and Selldone integrations, we may consider them based on user demand.

Square integration is not in our current roadmap, but we are open to adding it based on user interest. Pabbly Connect integration is coming soon. FullStro already includes POS and payment systems, and we're continuously updating our platform. You can track our progress on our Trello roadmap at https://trello.com/b/JF0aj6HF/fullstrocom-roadmap.

Pabbly connections will be considered as add-on integrations within FullStro.

Yes, FullStro allows for the processing of purchase returns.

Yes, additional add-ons can be purchased on a monthly, yearly, or lifetime basis through the add-ons module in FullStro.

The AppSumo lifetime deal is exclusive and cannot be stacked with codes on existing non-AppSumo plans.

We welcome feature requests and are open to considering the addition of CRM tools. Please email us at [email protected] with your suggestions.

The URL/Link to your dashboard is sent over by an email once you subscribe.

Currently, language options are controlled internally, but we plan to add Mandarin and Polish based on your request.

We are discussing the possibility of including user access limitations based on warehouse location.

Yes, we have future plans to integrate with Walmart.

eBay integration is expected to be live by the end of March 2024. You can follow our progress on our public Trello roadmap at https://trello.com/b/JF0aj6HF/fullstrocom-roadmap.

FullStro supports detailed product uploads, including attributes, tags, categories, images, and descriptions, with two-way synchronization for WooCommerce.

Add-on integrations in FullStro refer to additional services that can be integrated, such as marketplace platforms (e.g., WooCommerce, Shopify), shipping services (e.g., FedEx), and payment gateways (e.g., Stripe, PayPal). These are available alongside our core features, with more planned in our roadmap.

Currently, FullStro does not include a supplier panel feature.

Yes, FullStro allows for the processing of invoice/sale returns.

We do not currently have a Shopify app, but we offer two-way integration with Shopify. We are planning to develop a Shopify app in the future.

Yes, FullStro allows for a comprehensive two-way sync with Shopify, including all product details like tags, categories, images, and descriptions.

We are considering developing a Shopify app for FullStro and will keep our users updated on our progress.

We take multiple measures in order to protect the data and privacy of our users. This includes data encryption to encode sensitive information, user authentication to ensure that only authorized individuals can access the system, Role Based Access Control used to restrict access to certain features or data within the software based on a user's role or level of authorization, data Backup, disaster Recovery and regular updates and patch management.

FullStro allows two way integrations with third party applications and not the other way around. However, we have a REST API in place for our users. Anyone with a good understanding of API should be able to integrate one or more of our modules in their applications.

FullStro allows sales and purchase returns very easily by keeping stock data synced seamlessly.

We have detailed documentation for our users making it very easy to understand and navigate through the application.

Yes absolutely, FullStro allows generating reports within a given time frame and also allows generating separate reports for purchases, sales, warehouse stock, expenses, payments and sale returns.

FullStro handles inventory forecasting and demand planning by providing real time data across all locations of your stock and makes sure to send low stock alerts to ensure a seamless demand planning.

We help optimize inventory turnover and reduce carrying costs by analyzing customer demand, improving supply chain efficiency, reducing lead times, and managing production costs.

We have a dedicated team constantly working to update and push new features and updates for our users.

There are no specific system requirements for using FullStro. FullStro can be accessed with all the modern browsers in today’s world.